FAQ

I BOUGHT MY TICKET ONLINE – HOW TO I REDEEM IT?
If you bought your ticket online: Bring your full name and ticket number (your order number in the email you received when you placed the order) to the ticket desk. If you have bought multiple entry tickets (eg for friends/family), they will all be under your name / order number.

* If you purchased merchandise (a bag or pin) online, it will be waiting for you when you arrive at the ticket desk with your name/order number.

WHAT IF I WISH TO PURCHASE A TICKET ON THE DAY?
You may do so via SNAPSCAN or cash – Please note that there will not be a credit card machine at the ticket desk. Some exhibitors will have card machines and/or SnapScan. All will accept cash payment.

* If you wish to purchase a CTYF2019 bag or pin on the day, there are a limited amount available at the ticket desk.

WILL I GET A GOODIE BAG?
The first 50 tickets through the door will receive a goodie bag ~ This is irrespective of whether you have bought your ticket online or not. Once the first 50 people are through the door, those who have pre-bought their tickets will have preferential access.

WHAT TIME SHOULD I COME?
The yarn festival opens at 8:30am. You may come at ANY point through the day, whether you bought a ticket online or not, but if you want to avoid the morning rush, we suggest you come a little later.

WHERE SHOULD I PARK?
You may find parking in Teubes and the streets surrounding the Kommetjie Primary School. Please be mindful of people’s driveways!

Where do I access my account on the CTYF website?
On the “My Account” page:
www.ctyarnfestival.co.za/my-account

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