Pre-Orders:
Merchandise is ordered on a pre-order basis and isn’t immediately available.

Shipping Date/s:
We will send your items to you as soon as 

  • They have been received by us.
    Our stores and dyers will send items to us when lock-down has ended. Please be patient for us to have everything on-hand before sending.
  • We have access to shipping methods
    Couriers, Postnet and the Post Office need to be safe to visit before shipping after lockdown

Thank you for your patience! 

Payments:
Payment may only be done via our website www.yarnfestival.co.za
When you are directed to PayFast, please be sure to enter your email address to be given payment options.

Proof of order:
An e-mail will be sent to you from our website after receipt of payment. Please also check your spam folder, as many mail providers pre-sort the e-mails. 
Please quote your order number when emailing any queries.